CPS · Staff Console

Sign in — every step you complete is recorded under your name.
Demo employees (beth, marcus) sign in without a password on local dev.

CPS · Staff Console

system customer portal · sign out

Queues (life-cycle order — the pipeline)

Single click selects · double click opens the working window · right click for queue contents.
QueueJobsDays
Pick a queue on the left, or search above.

Job Search (any job, any customer — the board is "what needs working now"; this is "find me any job")

Order Entry (phone / email / walk-in — lands in the same intake as a portal order)

Customer

select a customer

Job Type and Requirements

Special Dates and Handling

Job Specific

Service of Process

Attach Documents (signed, un-conformed documents)

Use “+ Attach File” at the top — attached PDFs land in the job's document store, content-addressed like every intake file.
System — levers and switches. Day-to-day work lives on the queue board.

Levers ops key:

Check every customer dropbox now. New files become jobs automatically and land in the queues.
One health pass: stale claim pools, the 5-business-day proof clock, unusual patterns, UNKNOWN-progress bugs.
Pay servers everything accrued since the last batch. Safe to re-run.
Re-derive a job's state and run any enabled automations.
Results appear here after you use a lever.

New job

Staff-keyed orders go through Order Entry — the same intake function as the customer portal. No side doors.

Deterministic automation (ON — runs to the vendor boundary)

AI seams (OFF until each earns its way back)

Vendors (empty = prepared human handoff)

Kill switches

Open alerts

Coverage (Atlanta metro launch footprint)

Invoices